JBL Link 20

Immersive sound with your own personal assistant. The JBL Link 20 is a voice-activated portable speaker with Wi-Fi and Bluetooth® enabled that delivers rich stereo sound. It has the Google Assistant built-in, so you can ask it questions, tell it to do things, and control your smart home with your voice.

  • Get Help from your Google Assistant: A hands-free, voice-activated smart speaker that's always ready to help.
  • Immersive JBL Sound: The 24 bit/96kHz high-quality audio streaming from the cloud ensures crystal clear sound.
  • 10 Hours of Playtime: The built-in 6000mAh rechargeable battery provides up to 10 hours of continuous playtime.
  • IPX7 Waterproof: Take your Link 20 to the beach or pool without worrying about water damage.
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Technical Specifications

Wireless network 802.11b/g/n/ac (2.4/5GHz)
Bluetooth® version 4.2
Transducer 2 x 50mm
Power Output 2 x 10W
Frequency response 65Hz – 20kHz
Battery type Lithium-ion Polymer (3.7V, 6000mAh)
Music playtime Up to 10 hours
Battery charge time 4.5 hours
Waterproof Rating IPX7
Dimensions (Dia x H) 93 x 210 mm
Weight 950g

Set Up with the Google Home App

To set up and manage your JBL Link 20, you need the Google Home app. Use it to connect your speaker to Wi-Fi, link your music services, and control all your Google Assistant settings.

Download on the Apple App Store Get it on Google Play

Frequently Asked Questions

Yes. While its main feature is Wi-Fi connectivity for Google Assistant, the JBL Link 20 also functions as a high-quality portable Bluetooth speaker. You can pair your phone directly to it and play audio just like any other Bluetooth speaker, even when you are away from a Wi-Fi network.

First, ensure the microphone is not muted; there is a mute button on the top of the speaker. Second, make sure the speaker is connected to a stable Wi-Fi network. If it's still unresponsive, a simple restart can often solve the issue. If the problem persists, our technicians can perform a diagnostic.

Yes. While the speaker can also be charged via its Micro USB port, we understand the convenience of the charging cradle. If the cradle or its connection points are faulty, our service centers in Sri Lanka can inspect and repair it to ensure easy, drop-and-charge functionality.

JBL Link 20 Repair Services

Keep your smart assistant online. We offer professional repair services for the JBL Link 20 smart speaker in Sri Lanka.

Battery & Charging Issues

If your Link 20 isn't holding its 10-hour charge, we provide genuine battery replacements. We also repair the charging cradle and Micro USB port.

Mic & Wi-Fi Repair

We fix issues with the far-field microphone array if Google Assistant can't hear you, and service the Wi-Fi module for connection problems.

Sound & Button Service

For problems like distorted audio, no sound, or unresponsive physical buttons, our technicians can repair the internal speakers and controls.